DiligoHost.com

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Customer Support


Context Help

If you lose your way inside our web hosting Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A pop-up window will appear. It offers comprehensive information about all the actions that you can carry out on that particular page. Each context menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide collection of video tutorials explaining how to work with our hosting Control Panel. They're meant for those of you who would like to see how things are getting done instead of just reading articles. In this way, anyone can quickly find their way around our Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the solution you searching for, have a glance at our comprehensive FAQ database, which comprises questions asked by actual customers and offers real solutions. We frequently "revamp" our FAQ section with new Q&A's in order to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ section either, we have a great team of technical support engineers available 24x7x365 and eager to assist you with any issue. Each support ticket you open will be answered in less than sixty minutes (the average support ticket response time is just 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 221339

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com